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Terms and conditions

Privacy Policy
AZALA NATURA, through the Website, undertakes to use the information provided by the User or Buyer, in a strictly confidential manner, so that it may not be disseminated or transmitted to other providers or persons, with the exception of the messaging service contracted for the delivery of the merchandise acquired by the Buyer and the information will be treated in accordance with our Privacy Notice.

Return policy
AZALA NATURA is not responsible for inaccuracies due to variations in the photographs or variations that may occur in the graphics that show the products on the Internet Site.
Once the products have been received, the Buyer must check that they comply with what he requested in his purchase and if there is any anomaly, the Buyer must not accept the delivery of the merchandise.
If after receiving the merchandise the Buyer detects any defect or anomaly in the product, he must immediately inform our customer service department: specifying the defect or anomaly of (l) product (s) delivered (s) ) by adding clear photographs to your complaint that show evidence of the defect or anomaly.
Once AZALA NATURA receives the merchandise with a defect or anomaly, it will carry out the corresponding examinations and if the fault or irregularity is confirmed, it will be replaced or a coupon will be delivered for the amount of the same according to the price at which they were acquired. Shipping costs will be paid by AZALA NATURA.
In the event of unforeseen events or force majeure, neither party will be responsible for the total or partial breach or for the delay in the fulfillment of its obligations in this contract. The following are considered fortuitous events or force majeure: serious interruption in internet security, unauthorized access or intrusion into the site's servers, computer equipment failure, telephone line failure, war, riots, etc.

Terms of Service
To access, use, browse the Site and / or carry out purchase operations on it, you, hereinafter referred to as "User" or "Buyer", agree to have read and unconditionally accepted the terms, conditions and notices that govern the use of the site and understanding the legal framework of the operation (s) that you carry out. Likewise, you declare to be at least 18 (eighteen) years of age, with full capacity and power to dispose of your person and your assets.
AZALA NATURA has the right to suspend or cancel any account, at any time it deems prudent, derived from a breach of these terms and conditions or from a misuse thereof by the User, at AZALA NATURA's sole discretion. The only person responsible for the activity of an account is the User who owns said account, and must inform AZALA NATURA of any irregularity in its operation; therefore, AZALA NATURA is released from any liability for damages and losses suffered by the User arising from the use of the Internet Site.

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